search
YouTube ChannelBook A DemoContact SupportSubscribe for Updates

microphone-linesMicrophone

The Avonni Microphone seamlessly captures voice notes, interviews, or other audio recordings and automatically attaches them to relevant Salesforce records

circle-exclamation

The Avonni Microphone component utilizes Lightning Web Security. Ensure this setting is enabledarrow-up-right within your Salesforce org for proper functionality,

hashtag
How to configure the Avonni Microphone

The Avonni Microphone component offers flexible settings to customize how audio recordings are captured and stored within your Salesforce environment.

hashtag
Core Settings

  • Save as Content Document: Controls whether the audio recording is saved as a Salesforce Content Document. If disabled, recordings won't be saved.

  • Auto Save Content Document: If enabled (along with the "Save as Content Document" option), the recording is automatically saved as a Content Document without requiring additional user input.

  • Document Title: Set a default title for the Content Document that stores the recording. You can use static text or dynamically populate this field using flow variables.

  • Content Document Linked Entity ID: The Salesforce record ID to which the Content Document will be attached. This is essential for associating the recording with relevant cases, opportunities, or other objects.

hashtag
Enhancement Settings

  • Allow Multiple Recordings: If enabled, users can make several recordings in a single session. Each recording will be saved as a separate Content Document.

  • Show Visualizer: Displays a visual representation of the audio input while recording, providing a user-friendly experience.

hashtag
Tutorials

Name
Description
Illustration

Save the Microphone recording file as an attached on a record

Learn to streamline audio recording storage in Salesforce.

hashtag
Use Case Examples

  • Customer Support: Capture detailed voice notes or customer conversations and attach them to case records.

  • Sales Enablement: Record product demos or sales pitches for training and internal sharing.

  • Field Service: Allow technicians to record on-site observations and link them to work orders.

Last updated

Was this helpful?