> For the complete documentation index, see [llms.txt](https://docs.avonnicomponents.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.avonnicomponents.com/dynamic-components/resources/contact-support.md). # Contact Support Avonni is committed to providing excellent support to all users of Avonni Components for App & Record Pages (Avonni Dynamic Components). We're here to help you succeed! ## Start Here: Self-Service Resources Most questions can be answered quickly through these resources: [**Documentation**](https://docs.avonnicomponents.com/) - Complete guides for all Dynamic Components, including features, configuration steps, and troubleshooting help [**YouTube Tutorials**](https://www.youtube.com/@AvonniApp) - Visual, step-by-step videos showing how to use components and key features [**Trailblazer Community Group**](https://trailhead.salesforce.com/trailblazer-community/groups/0F9KX000000iFxO0AU?tab=discussion\&sort=LAST_MODIFIED_DATE_DESC) - Connect with other Avonni users to share tips, get answers, and see real-world examples. Our team is active in the group, and you'll benefit from the collective experience of the community! ## **Support Hours** * Avonni is based in Canada and provides in-house support. * Our core support hours are **Monday to Friday, 8 AM to 6 PM Eastern Standard Time (EST)**. ## **Contacting Support** * **General Inquiries & Technical Issues:** [`support@avonni.app`](mailto:support_dc@avonni.app) * **Sales Inquiries:** [`sales@avonni.app`](mailto:sales@avonni.app) {% hint style="warning" %} When you contact us about an issue, please include the version number of the Avonni Dynamic Components package you are using. You can locate the version installed on the Installed Packages Page, accessible from the Setup. [Learn more about our report bugs process](/dynamic-components/resources/report-bugs.md). {% endhint %} ## **Response Time** * We aim to respond to all support inquiries within one business day. * Response times may occasionally be longer during peak periods. ## **What We Support** Our support team is here to help with: * **Questions about Avonni Components:** We can answer questions about features, functionality, and best practices. * **Troubleshooting Technical Issues:** We can help you resolve problems you encounter using *our* components. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.avonnicomponents.com/dynamic-components/resources/contact-support.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.