Contact Support

Avonni is committed to providing excellent support to all users of Avonni Components for App & Record Pages (Avonni Dynamic Components). We're here to help you succeed!

Finding Help

• Before contacting support, please consult our comprehensive documentation knowledge base: https://docs.avonnicomponents.com/. The documentation contains detailed information about features, configuration, and troubleshooting.

• YouTube Tutorial Videos: Our YouTube channel features videos demonstrating how to use various Avonni Components and features. These videos provide visual, step-by-step guidance.

Support Hours

• Avonni is based in Canada and provides in-house support.

• Our core support hours are Monday to Friday, 8 AM to 6 PM Eastern Standard Time (EST).

Contacting Support

• General Inquiries & Technical Issues: [email protected]

• Sales Inquiries: [email protected]

When you contact us regarding an issue, please include the version number of the Avonni Dynamic Components package you use. You can locate the version installed on the Installed Packages Page, accessible from the Setup. Learn more about our report bugs process.

Response Time

• We aim to respond to all support inquiries within one business day.

• Response times may occasionally be longer during peak periods.

What We Support

Our support team is here to help with:

• Questions about Avonni Components: We can answer questions about features, functionality, and best practices.

• Troubleshooting Technical Issues: We can help you resolve problems you encounter using our components.