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Encountered an issue with Avonni Dynamic Components? We're here to help! This page explains how to report bugs effectively so we can resolve them quickly.
Before submitting a bug report, please try the following:
Check the Documentation: Review to ensure you're using the component correctly and that the behavior isn't expected. If not using the latest version, please update to the latest one,.
Isolate the Issue: Reproduce the bug in a minimal, isolated environment. Create a new, simple Dynamic Component with only the components necessary to demonstrate the problem. This helps us pinpoint the cause.
Clear Browser Cache: Clear your browser cache and cookies.
Try on another browser: Reproduce the issue on a different browser.
If you've gone through the troubleshooting steps and still encounter the issue, please report it by emailing us at support_dc@avonni.app. Include the following information in your report:
Subject Line: Use a clear and concise subject line, such as: [Bug Report] Data Table - Filter Not Working with Reactive Query
Avonni Dynamic Components Version: Specify the exact version number of the Avonni Dynamic Components package you are using. You can find this in Salesforce Setup > Installed Packages.
Component(s) Involved: List the specific Avonni components involved in the issue (e.g., Data Table, Button, Query Data Source).
Steps to Reproduce: Provide detailed, step-by-step instructions on reproducing the bug. Be as specific as possible. Include:
The exact configuration of the components involved.
Any relevant data source settings (queries, filters, etc.).
The particular actions a user takes to trigger the bug.
The expected behavior.
The actual (incorrect) behavior.
Screenshots/Videos: Include screenshots or, even better, a short screen recording (using tools like Loom, Screencastify, etc.) to demonstrate the issue visually.
Error Messages: If you see any error messages, include the full text of the message and any associated error codes.
Console Errors: Include any errors from your browser's developer console (usually accessed by pressing F12).
Acknowledgement: We'll acknowledge receipt of your bug report, usually within two business days.
Investigation: Our team will investigate the issue and attempt to reproduce it.
Updates: We'll keep you updated on the progress of the investigation and any potential solutions.
Resolution: We'll strive to resolve the bug in a future release of Avonni Dynamic Components. We may provide workarounds in the meantime, if possible.
Thank you for helping us improve Avonni Dynamic Components