Report Bugs

Encountered an issue with Avonni Dynamic Components? We're here to help! This page explains how to report bugs effectively so we can resolve them quickly.

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Before Reporting a Bug

Before submitting a bug report, please try the following:

1. Check the Documentation: Review Release Notes Page to ensure you're using the component correctly and that the behavior isn't expected. If not using the latest version, please update to the latest one,.

2. Isolate the Issue: Reproduce the bug in a minimal, isolated environment. Create a new, simple Dynamic Component with only the components necessary to demonstrate the problem. This helps us pinpoint the cause.

3. Clear Browser Cache: Clear your browser cache and cookies.

4. Try on another browser: Reproduce the issue on a different browser.

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How to Report a Bug

If you've gone through the troubleshooting steps and still encounter the issue, please report it by emailing us at [e-mail]. Include the following information in your report:

• Subject Line: Use a clear and concise subject line, such as: [Bug Report] Data Table - Filter Not Working with Reactive Query

• Avonni Dynamic Components Version: Specify the exact version number of the Avonni Dynamic Components package you are using. You can find this in Salesforce Setup > Installed Packages.

• Component(s) Involved: List the specific Avonni components involved in the issue (e.g., Data Table, Button, Query Data Source).

• Steps to Reproduce: Provide detailed, step-by-step instructions on reproducing the bug. Be as specific as possible. Include:

  • The exact configuration of the components involved.

  • Any relevant data source settings (queries, filters, etc.).

  • The particular actions a user takes to trigger the bug.

  • The expected behavior.

  • The actual (incorrect) behavior.

• Screenshots/Videos: Include screenshots or, even better, a short screen recording (using tools like Loom, Screencastify, etc.) to demonstrate the issue visually.

• Error Messages: If you see any error messages, include the full text of the message and any associated error codes.

• Console Errors: Include any errors from your browser's developer console (usually accessed by pressing F12).

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What to Expect After Reporting

1. Acknowledgement: We'll acknowledge receipt of your bug report, usually within two business days.

2. Investigation: Our team will investigate the issue and attempt to reproduce it.

3. Updates: We'll keep you updated on the progress of the investigation and any potential solutions.

4. Resolution: We'll strive to resolve the bug in a future release of Avonni Dynamic Components. We may provide workarounds in the meantime, if possible.

Thank you for helping us improve Avonni Dynamic Components