> For the complete documentation index, see [llms.txt](https://docs.avonnicomponents.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.avonnicomponents.com/videos/all-videos/page-1/beyond-chatter-build-a-team-chat-on-a-salesforce-record-page-no-code.md).

# Beyond Chatter: Build a Team Chat on a Salesforce Record Page (No Code)

Lightning Pages · 10:06

A team chat on a Salesforce case: pinned key facts, replies, an action on every message and live updates.

{% embed url="<https://www.youtube.com/watch?v=-wmIfD-4F-Q>" %}

## Chapters

* [0:00 Welcome](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=0)
* [0:27 The need](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=27)
* [1:13 Standard or Avonni?](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=73)
* [2:02 What's new in the Chat](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=122)
* [2:22 What you need](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=142)
* [3:04 The Avonni collection](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=184)
* [3:23 Create the component](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=203)
* [3:40 Load the case's messages](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=220)
* [4:30 A header and date dividers](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=270)
* [5:08 Send messages](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=308)
* [5:48 Reply to a message](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=348)
* [6:14 Pin the key facts](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=374)
* [6:47 An action on every message](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=407)
* [7:13 Live: messages that arrive on their own](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=433)
* [8:02 Put it on the case page](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=482)
* [8:25 Test it](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=505)
* [9:06 Pro tips](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=546)
* [9:36 Recap](https://www.youtube.com/watch?v=-wmIfD-4F-Q\&t=576)

## Related documentation

[Follow the documentation](https://docs.avonnicomponents.com/dynamic-components/components/chat)


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